# Dropbox Reviews **Vendor:** Dropbox **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.4/5.0 **Total Reviews:** 31,174 ## About Dropbox Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across approximately 180 countries, we're on a mission to design a more enlightened way of working. Work efficiently with teammates and clients, stay in sync on projects, and keep company data safe—all in one place. • Simple organization: Keep all your files in one place, and organize it the way you want, all while using your favorite tools. • Anytime access: Get to your files and photos wherever and whenever you need them—on desktop, mobile, or web. • Sharing made easy: No matter how big or how small, Dropbox lets you share any file with anyone with just a link. • Securely store your content: Advanced data protection and end-to-end encryption safeguards and protects your data giving you control over how your data is secured so you can meet compliance and privacy standards. ## Dropbox Pros & Cons **What users like:** - Users love the **ease of use** of Dropbox, enjoying seamless file sharing and cross-platform access. (2423 reviews) - Users love the **easy file sharing** feature of Dropbox, making collaboration and backup effortless and secure. (1223 reviews) - Users appreciate the **easy access** to files anytime, allowing simple sharing without editing capabilities for others. (1111 reviews) - Users appreciate the **versatile cloud storage** of Dropbox, enabling easy access and collaboration from any device. (921 reviews) - Users love the **easy sharing** features of Dropbox, enabling quick access and smooth collaboration on files. (849 reviews) - Team Collaboration (730 reviews) - Seamless Integration (664 reviews) - Reliability (534 reviews) - Work Simplification (512 reviews) - Remote Access (505 reviews) **What users dislike:** - Users feel that the **pricing is expensive** , especially for those needing minimal storage upgrades. (672 reviews) - Users are frustrated by the **limited storage** on Dropbox, feeling pressured to upgrade due to fast space consumption. (670 reviews) - Users find **storage limitations** in Dropbox plans restrictive, particularly for freelancers, small businesses, and students needing more space. (616 reviews) - Users find the **expensive cost** of Dropbox storage upgrades a downside, wishing for more affordable plan options. (584 reviews) - Users experience **syncing issues** that disrupt collaboration, particularly with delays and limitations on free-tier storage. (337 reviews) - Users express dissatisfaction with the **limited free storage** on Dropbox, feeling it's inadequate for their needs. (317 reviews) - Users find **navigation extremely difficult** , struggling to access files and manage uploads efficiently on Dropbox. (316 reviews) - Feature Limitations (275 reviews) - Users often face **storage issues** with Dropbox, finding the free account's space limit insufficient for their needs. (270 reviews) - Upload Issues (259 reviews) ## Dropbox Reviews ### 1. Seamless Storage with Generous Free Options **Rating:** 5.0/5.0 stars **Reviewed by:** Domingo M. | Youtube Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Dropbox?** I use Dropbox for file and media storage because it allows me to access copies of my important work anywhere. I like that there is a free option and that it has ample storage from the start. I also appreciate that it is supported on multiple devices and can work anywhere with an internet connection. The size limit is higher and the transfer speed is better than the service I used before. The initial setup was very simple; I just used my Google credentials, and I was good to go in minutes. **What do you dislike about Dropbox?** I would like there to be an increase in the storage cap for free users. 1 TB would be a great starting point. **Recommendations to others considering Dropbox:** It is great if you are looking for 2gb of space for large documents or program files. **What problems is Dropbox solving and how is that benefiting you?** I use Dropbox for file and media storage to access my work anywhere. It solves the problem of finding reliable free storage for important software copies. ### 2. Efficient File Sharing with Some Search Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** John L. | Commodity Futures Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Dropbox?** I use Dropbox primarily for sharing files, which has been incredibly helpful for both personal and business purposes, as well as unique projects. One of the biggest assists for me is handling large files that can't easily be sent via email but can be placed in Dropbox, making it much easier to manage significant amounts of data. I also like the notifications feature, which alerts me when something has been modified in the platform. This is a real time saver because it eliminates the need for other forms of communication like emails or phone calls. It's especially useful when multiple parties are involved and need to access changed files. Overall, these features make Dropbox a valuable tool for me. **What do you dislike about Dropbox?** I feel like it's a little cumbersome inside as you dig down into files. Keeping things organized and how things are structured inside the platform with respect to the files can be a little confusing. I remember struggling a little bit with the setup. It wasn't a complete piece of cake, and there was a bit of confusion around the setup. **What problems is Dropbox solving and how is that benefiting you?** Dropbox helps me handle large files not easily sent via email and saves time with notifications about file changes, reducing the need for additional communication. ### 3. Effortless Collaboration, but Syncing Could Improve **Rating:** 4.5/5.0 stars **Reviewed by:** Office of Schilling Law . | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Dropbox?** I like Dropbox for its ease of use and the accessibility it offers, allowing me to access documents from any device and from anywhere with just one account. I find the cloud storage features particularly useful, along with the ability to share a Dropbox folder with multiple users. The initial setup was super easy, which is a big plus for me. **What do you dislike about Dropbox?** Sometime Dropbox is a little slow to sync and if it doesn't sync right on one device I can access the most updated version on another device. Sometimes it doesn't sync after updating a document and then when I try to access the same document on another device I get the old version. I then have to go back to the previous device and manually hit the sync button. **What problems is Dropbox solving and how is that benefiting you?** Dropbox lets me access documents from anywhere and is easy to use, allowing access from any device with one account. ### 4. Zero-Friction Dropbox Backup on Mac That Feels Worth the Price **Rating:** 5.0/5.0 stars **Reviewed by:** Luca B. | Co-Founder, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Dropbox?** I like that I save directly on Dropbox folder in my Mac and automatically everything is backed online. Zero friction process. Not cheap, but the value you get is worthy the money paid. **What do you dislike about Dropbox?** A bit too pricey, especially considering that I am not just buying it for myself, but for the whole team. Also, sometimes it allows you to copy the link, but it takes longer to fully upload it. Thus, you risk to send a non-working link to a client, because the upload is still in progress. **What problems is Dropbox solving and how is that benefiting you?** It allows us as a company to have a backup of every file we worked on. Also, if by any chance you cancelled anything by mistake, you can also get back to an historical version of your file. Very useful. Even in cases of any technical problem with a laptop, all colleagues with the link can easily re-download the latest version of a deck or a needed file. ### 5. Easy data synchronization **Rating:** 4.0/5.0 stars **Reviewed by:** Jonas W. | Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Dropbox?** Easy access to my files across multiple platforms, works on Windows, MacOS, Android. Files are automatically updated and can be stored either online or online and offline. Can be used to automatically sync and backup pictures from phone, can share files and golders easily when collaborating on projects. It is compatible with standard folder structures which makes it easy to integrate with the OS. The price is quite good for the amount of storage included. **What do you dislike about Dropbox?** I recently had an issue where my Dropbox manager disappeared and I had to uninstall it before I could install it again and sync my files. It would also not recognise my previous Dropbox folder as the same folder so all the files were downloaded leasing a lot of duplicates. **What problems is Dropbox solving and how is that benefiting you?** It help me keep my files on multiple devices to make it available on the computer with the software to analyse the files. Easier to share larger files that are too big to send via email. ### 6. Clean, Intuitive UI with Fast Syncing and Seamless Cross-Device Access **Rating:** 5.0/5.0 stars **Reviewed by:** Ramanpreet S. | Software Developer Tech Marbles , Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Dropbox?** What I like most about Dropbox is its clean, intuitive UI, which makes file management very simple even for non-technical users. Performance is smooth, with fast syncing and easy access across devices. I also appreciate the ability to connect with different apps, which makes managing work much more convenient. Overall, it delivers a smooth experience with minimal setup and a very little learning curve. On top of that, the pricing feels reasonable for the value it offers, and the support team is responsive when I need help. **What do you dislike about Dropbox?** Although there is nothing to dislike about Dropbox, sometimes syncing can feel a bit slow with large files, but it generally works reliably. Also, for some advanced features, pricing seems a little high, though overall experience makes up for it. **What problems is Dropbox solving and how is that benefiting you?** Dropbox solves the problem of storing and accessing files from anywhere by keeping everything synced in one place, so I no longer have to search for documents across different locations. It also makes sharing and collaboration simple, which saves lots of time and keeps work smooth. ### 7. Seamless, Reliable Sync and Sharing for Large Files **Rating:** 4.5/5.0 stars **Reviewed by:** Angelique G. | Data Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Dropbox?** What I like most about Dropbox is that it runs quietly in the background without me having to manage files manually. I mainly use it for Power BI files, Excel models, and project folders that can get pretty large, so it’s much easier to keep everything in one place rather than emailing versions around or trying to track changes myself. Syncing is what really stands out to me. I switch between devices quite a bit, and I don’t have to double-check whether I copied the latest version of a file—it’s already there. That has saved me more than once when I needed to pull up a report quickly and didn’t have access to my main machine. I also use the version history more than I expected. If I’m making changes to a model or testing something in a report and it goes wrong, I can roll back to an earlier version instead of spending time trying to fix it manually. Sharing is straightforward too. I usually just send a link when someone needs access, especially when a file is too large to send normally. It’s also helpful when I’m sending reports to stakeholders or keeping project files in one place, and it cuts down on a lot of back-and-forth. **What do you dislike about Dropbox?** What I don’t like about Dropbox is that storage can fill up pretty quickly when you’re working with lots of large files, such as Power BI reports and Excel models with multiple versions. It’s not always obvious how fast everything adds up until you’re suddenly getting close to the limit. I’ve also run into a few situations where syncing isn’t completely instant across devices. Most of the time it’s fine, but occasionally I’ll open a file on another device and it hasn’t fully updated yet. That can be confusing when you’re trying to make quick decisions. Another issue is that shared folders can get messy over time, especially when multiple people are uploading or updating files without a clear structure. If naming conventions aren’t followed, it can take longer than expected to find the latest version of something. Permissions can feel a bit clunky too when you’re working across different teams or with external stakeholders. It works, but it isn’t always as straightforward as it should be when you need to adjust access quickly. Overall, these aren’t major issues, but they’re small friction points that come up when you use Dropbox heavily in day-to-day work. **What problems is Dropbox solving and how is that benefiting you?** Dropbox mainly helps me keep large working files organised, accessible, and consistent across different devices and across the people I work with. In my work, I deal with Power BI reports, Excel models, and supporting project files that often go through multiple versions. Without a tool like Dropbox, these files can easily end up scattered across email threads, local folders, or saved as separate copies by different people. That quickly creates confusion about which file is actually the latest. With Dropbox, I have one central place where everything lives. I can keep active project folders there and trust that when I update something, it’s available when I switch devices or need to share it quickly with someone else. This has been especially helpful when I need to pull up a report outside my main setup, or send a file to stakeholders without worrying about attachment size limits. It also reduces back-and-forth within teams. Instead of sending attachments and repeatedly confirming versions, I can share a link so everyone is working from the same source. Overall, the biggest benefit for me is the time saved and the fewer mistakes caused by version control issues. It removes a lot of manual file management and lets me focus more on the actual analysis and reporting work. ### 8. We love using DB **Rating:** 4.5/5.0 stars **Reviewed by:** Sean D. | Administrative Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2024 **What do you like best about Dropbox?** DB makes it simple to upload files to the cloud and share for collaboration. Long gone are the days of flash drives and carriers when now we can upload and start working on projects in real time anywhere. We love that the team at DB is always innovative and looking for more ways to make file sharing, storing, and collaboration easier. They are more than a cloud storage company they have become another employee to us. We highly recommend them for all your business and personal files. **What do you dislike about Dropbox?** Honestly I can't find anything negative to say about DB. Maybe one thing I could say that needs to be fixed is that if you upload a single file to the main DB folder it shows up across all platforms it would be nice to have better control over single files and new folders once you create them. Maybe have a window that asks which devices do you want to have this folder/file visible on rather than having to go to each device and removing it manually by checking the box on visibility. **What problems is Dropbox solving and how is that benefiting you?** It keeps us connected and working together in real time no matter where we are ### 9. Dropbox: A Convenient Site For BackUp Files **Rating:** 5.0/5.0 stars **Reviewed by:** Hanna Mae E. | Website Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2024 **What do you like best about Dropbox?** In using Dropbox, I really like that I can easily upload files, documents and photos online wherein I can easily access them on any device that I use. It is also helpful for me to share it with other people accessibly and effectively. **What do you dislike about Dropbox?** For me, Dropbox is really helpful and easy to use but the only thing I dislike is I just need to Upgrade to store a lot of files so sometimes I will delete my old files in order to store new ones. **What problems is Dropbox solving and how is that benefiting you?** As a Virtual Assistant, we use Dropbox as our main store files of my client's business. So if there are important documents that my client wants to share with me she will just share it instantly through Dropbox. I never encountered inconvenience in Dropbox, even if I was going somewhere or traveling or if I forgot my laptop. I will just log in to other laptop and I can already work and access files by the help of it. So helpful! ### 10. Shared Files Eating Up Storage Feels Like a Rip-Off **Rating:** 1.5/5.0 stars **Reviewed by:** Angela C. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Dropbox?** I like that dropbox is easily integrated with phones as a back up for photo storage and that the layout is similar to Windows Explorer so it is familiar. **What do you dislike about Dropbox?** I dislike that when documents and files are shared between two parties in a shared folder, the document seems to take up the same amount of space in each person’s Dropbox as it would if only one person had it. To me, that feels like a bit of a rip-off. I also don’t like that when you receive a link to a shared document, it defaults to prompting you to save it to your Dropbox, which takes up even more space and can push you toward buying additional storage. **What problems is Dropbox solving and how is that benefiting you?** Honestly, the only reason I have Dropbox is because certain friends I share files with use it, and it’s simply easier to have a Dropbox account for when they send me things. ## Dropbox Discussions - [What is Dropbox used for?](https://www.g2.com/discussions/what-is-dropbox-used-for) - 8 comments, 8 upvotes - [What strategies do you use to ensure secure and efficient file sharing with Dropbox in your organization?](https://www.g2.com/discussions/what-strategies-do-you-use-to-ensure-secure-and-efficient-file-sharing-with-dropbox-in-your-organization) - 6 comments, 5 upvotes - [What is Dropbox and how it works?](https://www.g2.com/discussions/what-is-dropbox-and-how-it-works) - 5 comments, 5 upvotes - [Is there a way to increase the up/down speed](https://www.g2.com/discussions/24265-is-there-a-way-to-increase-the-up-down-speed) - 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