![Xtian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xtian G.") XG Xtian G. musician Small-Business (50 or fewer emp.) 12/17/2018 More Options - - [Respond as Dropbox](https://www.g2.com/survey_responses/dropbox-review-1387235/official_response/new) "Clunky but better than a lot of other file sharers- if you pay." 3/5 What do you like best about Dropbox? Widely used and fairly easy to figure out, Dropbox kind of just works. You can try it out with limited storage for free but for more industrial uses, you'll want/need to upgrade to a paid account, of course. So, it's just a type of cloud storage, really. Review collected by and hosted on G2.com. What do you dislike about Dropbox? That I need to pay extra to store/share a decent amount of files sucks, of course :-) This works fine but I'm weary of truly using it to library our work. We keep multiple other types of longer-term storage in disc and hard drive backup form. Plus, it seems a glitchy and CPU-intensive and customer service is so-so. What to do? Maybe I should be shopping for a better alternative? I suspect all file sharing/cloud services have annoying drawbacks but maybe I'm wrong. Review collected by and hosted on G2.com. Recommendations to others considering Dropbox: Research before jumping on. There could be a cheaper, lesser-known competitor, maybe? Review collected by and hosted on G2.com. What problems is Dropbox solving and how is that benefiting you? Photo and audio file storage with fairly easy sharing helps facilitate an important aspect of our business., especially when I need to share files to other countries. HOWEVER, Dropbox seems to be in considerably less use in Europe as many we deal with their prefer using another file exchange service. The temporary storage aspect works for us though. Review collected by and hosted on G2.com. Show More ![Dropbox](https://play.vidyard.com/vDqwCh8dPR7JuXYsmwQwJS.jpg "Dropbox") Rating Updated (3/8/2019) Current UserValidated ReviewerIncentivizedSource: G2 invite See what 30854 reviewers think of Dropbox 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/dropbox/reviews)