G2

Luciana S.

IT Manager

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

6/3/2026

"Dovetail Centralizes Research with Intuitive, AI-Powered Collaboration"

4.5/5

What do you like best about Dovetail?

Our process of customer feedback, interactions and research has been centralized and streamlined by Dovetail

The program allows the inclusion of organizations features, to help team players or users to identify specific patterns, themes and insights from multiple data sources

Dovetail has remarkable collaboration capabilities, which ensures product managers, researchers and other stakeholders work together efficiently

The interface for Dovetail is visually organized and very intuitive and this allows us to efficiently navigate all the research processes

I like the AI powered capabilities from the software a d this helps us in summarizing our findings Review collected by and hosted on G2.com.

What do you dislike about Dovetail?

Dovetail has both basic and advanced features, where time is required to learn and comprehend all of them

Some custom workflows and integrations requires extra configuration Review collected by and hosted on G2.com.

What problems is Dovetail solving and how is that benefiting you?

Dovetail is a brilliant approach that eliminates the issue if storing research data to spreadsheet or other databases

The process of analyzing large amounts of customer information is well supported by the app, giving the stakeholders simplified feedback

We have secure storage, where valuable customer insights are well stored and accessible to the authorized users

The app saves time we spend in identifying opportunities from specific research, trends and other relevant information

There is comprehensive collaboration that all stakeholders in a company get when working with Dovetail

Dovetail makes the handling of customer feedback more seamless and this helps us in making informed decisions Review collected by and hosted on G2.com.