G2

Izzy B.

IT Administrator

Mid-Market (51-1000 emp.)

2/2/2026

"Exceptional Support and a Platform That Just Works"

5/5

What do you like best about Dots?

Exceptional support and a platform that just works

What stands out most is how incredibly user-friendly the platform is.

We were able to onboard our existing data via a single CSV upload, and the interface makes managing global procurement and asset tracking intuitive rather than a chore. The integration with our HiBob was seamless, meaning I don't have to jump between tabs to keep track of new joiners.

Beyond the software, the customer service is unmatched. The support team isn't just responsive;

they are proactive. Whenever I’ve had a question about a shipment or a specific integration, they’ve jumped on it immediately—sometimes even involving their engineering team to solve niche issues for us. It feels like a partnership rather than just a vendor relationship. Review collected by and hosted on G2.com.

What do you dislike about Dots?

I really wish there was a native dark mode option for the interface. It would make working on the platform for long periods much easier on the eyes. Review collected by and hosted on G2.com.

What problems is Dots solving and how is that benefiting you?

Dots is solving the logistical nightmare of managing IT assets for a remote workforce.

Before Dots, we relied on messy spreadsheets and manual tracking, which led to lost equipment and onboarding delays.

The main benefit for us is the time saved on logistics. We can now deploy and retrieve laptops globally with a few clicks.

Because the platform is so easy to use, our HR and IT teams are finally perfectly aligned, and the responsive support ensures we never miss a beat during employee onboarding Review collected by and hosted on G2.com.