Verified User in Pharmaceuticals
AP
Mid-Market (51-1000 emp.)
"Simple Installation and Upgrades"
4/5
What do you like best about Dotmatics?

A simple process to install and/or upgrade. Review collected by and hosted on G2.com.

What do you dislike about Dotmatics?

I see a heavy emphasis on Luma these days and not much is happening in the core product. The core Browser UI is dated Review collected by and hosted on G2.com.

Response from Ryan Barbera of Dotmatics

Thanks so much for the thoughtful review, and for calling out how smooth the install and upgrade process has been for you. Consolidating onto a single ELN and getting all your scientific data in one place is exactly the outcome we want for our customers, so it's great to hear that's landing.

On your point about the core platform: the visibility around Luma reflects how much our customers are asking for AI-ready capabilities, but it doesn't come at the expense of the core. Investment in the platform, including the Browser experience, is very much active and ongoing. We'd genuinely love to hear more about the specific UI pain points you're running into, since that kind of detail directly shapes where we focus. Feel free to reach out to your account team or drop us a note, and thank you again for being a customer!

See what 13 reviewers think of Dotmatics

4.6 out of 5 · Verified reviews from real users

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