Dan K.
DK
Director of Customer Experience & Business Operations
Mid-Market (51-1000 emp.)
"The best VoC analysis tool I’ve used so far"
5/5
What do you like best about Dolphin AI?

Dolphin automates the process of pulling customer feedback from different sources into one place, and pushes everything into “product manager” & Senior Management safe terms to collaborate on the most important insights. It’s fast, easy to use, and accessible for large amounts of data (we're putting through 10k+ support tickets per month, Gong calls, Hubspot surveys, CSVs, and more). The team are also *super* quick to add more features - sometimes before we know we need it! - and answer our questions. Review collected by and hosted on G2.com.

What do you dislike about Dolphin AI?

Nothing to dislike, I recommend it to everyone in the CX industry who needs to manage VoC and close the loop with Product. Review collected by and hosted on G2.com.

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