G2

EB

Eric B.

IT Director

Mid-Market (51-1000 emp.)

12/14/2018

"Docuware is a great database platform"

4/5

What do you like best about DocuWare?

Most people think of docuware as a database of documents. However, with Docuware forms I can collect any random data I want. Then I can use that data any way I want. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

My biggest complaint with docuware cloud was user administration however with Docuware 7 the cloud can sync with active directory. Now my biggest complaint is that it is slow. Review collected by and hosted on G2.com.

Recommendations to others considering DocuWare:

If you are going to integrate with other systems make sure you find out what is required by the other systems before you start building file cabinets Review collected by and hosted on G2.com.

What problems is DocuWare solving and how is that benefiting you?

We used to use paper for everything. We have 9 different locations and the paper would take forever for snails to deliver it between sites. Not only that but for some things that needed approval from several different people it could get lost between people. Now with Docuware workflows things are put in docuware and instantly directed to the person or people that need to act. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

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Thank you for taking the time to review DocuWare. It’s great to hear that DocuWare Forms combined with DocuWare Workflow speeded up approval processes and eliminated the chance of documents getting lost. If we can be of assistance, please reach out to us at customer.feedback@docuware.com.