It's been two months since this profile received a new review

Rodney P.

IT Director / Chief Software Architect

Small-Business (50 or fewer emp.)

12/12/2018

"DocuWare increases efficiency and productivity of dealing with documents throughout our organization"

5/5

What do you like best about DocuWare?

I like the ease of use of the DocuWare system in general. I like the increased visibility of documents for the users who need them and the improved security for protecting documents from users who shouldn't see them. I like the robustness and the flexibility of the DocuWare system and the many options for integrating the document availability into other line-of-business applications. With the addition of Forms and Digital Workflows, DocuWare is the only ECM system you will ever need. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I do wish DocuWare did a better job of automatically grouping (clipping and/or stapling) similar documents, based on key index fields, when indexing and storing documents. This is currently a very "manual" process when dealing with a large batches of dissimilar document types. Review collected by and hosted on G2.com.

Recommendations to others considering DocuWare:

Take the time to plan your required file cabinets, document volumes, and retention policies in the beginning. This effort will pay off in the long run with a more efficient and more maintainable document management solution. Review collected by and hosted on G2.com.

What problems is DocuWare solving and how is that benefiting you?

We use DocuWare to handle document management activities in every department throughout our organization. DocuWare has improved the accuracy of filing and storing documents, greatly decreased the time it takes to locate documents at a later time, and improved the visibility of documents for the appropriate users. DocuWare has greatly increased our efficiency and productivity when dealing with traditional "document-based" processes. Review collected by and hosted on G2.com.

Response from Joan Honig of DocuWare

edit

We appreciate your taking the time to review DocuWare. We’re pleased to learn that your organization is benefiting from DocuWare’s advanced security and the permissioned access that enables users across the business to view the documents they need to do their job. Your thoughtful comments will help others to make an educated decision. If you have further input, please reach out to us at customer.feedback@docuware.com

DocuWare Reviews & Product Details

DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations.

Product Website

Seller

DocuWare

Discussions

DocuWare Community

Languages Supported

Arabic, Bulgarian, German, English, Finnish, French, Croatian, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)

Overview by

Mary Williams (Marketing Communications Manager at DocuWare Corporation)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

DocuWare Integrations

(1)

Verified by DocuWare

DocuWare Media

DocuWare Demo - DocuWare Desktop User Interface

With DocuWare’s user-friendly interface and icons, you’ll easily manage documents as well as find helpful office tools such as your document tray, a stapler, pencil, and folders

DocuWare Demo - Seamlessly work on tasks remotely

Easily check oustanding tasks with DocuWare iOS / Android app

DocuWare Demo - Quickly approve invoices on the go

Approve invoices from anywhere with DocuWare iOS / Android app

Official Downloads

(5)

edit

Become A Paperless Company In Less Than 90 Days

Document Archiving - Security and Safety Standards

The essential guide to electronic signature

DocuWare Reviews (244)

View 1 Video Reviews

G2 reviews are authentic and verified.

Here's how.

Harsh C.

Founders Office

Small-Business (50 or fewer emp.)

10/10/2025

"DocuWare Review"

5/5

What do you like best about DocuWare?

This a super easy to use application where you sign up, add companies and start managing documents in a safe and organised manner. Found this and Integrated with my everyday work and communications with customer and streamlining document centric workflows became simpler due to its right implementation. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Daily managing paperwork is a tedious task and we are moving towards reducing manual paper based process to increase speed and reduce errors. Nice app. Review collected by and hosted on G2.com.

sarah R.

Accounts Assistant

Mid-Market (51-1000 emp.)

9/16/2025

"Filing without the faff"

4.5/5

What do you like best about DocuWare?

I have recently found that you can highlight all of the invoices you wish to fill in a certain location and they will load one after another without having to select the file destination for each one.

As I use this on a daily basis to file and search I find that the system overall is very good. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

prior to finding the hack mentioned it was the fact that you had to click into each one, but not it would be the fact that it doesn't always find the document you need in the search option if you are been vague Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/19/2025

"DocuWare brings order to document complexity."

4.5/5

What do you like best about DocuWare?

What I love most is that—with just one click—I can pull dates, names, or IDs and drop them right into preset index fields. Plus DocuWare lets us build smart filters (perfect for inconsistent formats) and create dynamic forms that instantly generate files ready for long-term storage. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

There’s a noticeable delay when running searches with large external lists (from big csv files) — things slow down when handling massive repositories. Review collected by and hosted on G2.com.

Byron C.

IT Manager

Mid-Market (51-1000 emp.)

7/11/2025

"Oveall a good experience"

4.5/5

What do you like best about DocuWare?

it is fast, accurate, reliable and does what it does well Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

A bit complicated to get going.

Sometimes the log files get pretty large and the maintenance jobs need to be tweaked Review collected by and hosted on G2.com.

Aron S.

IT Manager

Small-Business (50 or fewer emp.)

8/7/2024

"First impressions on a approval workflow"

4.5/5

What do you like best about DocuWare?

IIf well configured in every aspect, Docuware can come in to help translate the paper-based stream into a fully digital (paperless) stream. There are no limits. After the first test flow, our company tried its hand at forms management, thus eliminating a whole series of internal documents and forms that had no digital trail. These forms can be correlated to external or internal Db for retrieval of one or more data. In our case, an integration between ERP and Docuware is a must. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

In our case we made use of the Cloud license.

The price is definitely a bit high, and the gb available is small compared to the growth of companies in the current period (50 GB). Review collected by and hosted on G2.com.

Response from Sarah Rose of DocuWare

edit

Hello Aron,

Thank you for sharing your detailed experience with DocuWare! We are thrilled to hear that you have successfully utilized our software to transition into a fully digital workflow and eliminate paper-based forms in your organization.

Regarding your concern about the storage and cost of our Cloud license— we appreciate your feedback. We understand that as businesses grow, their data storage needs increase. I’m happy to inform you that with all our Cloud packages, you can add as much Cloud storage as you need to accommodate your company's growth. You can also add additional user licenses or switch to a higher package to ensure that the software scales with your business.

We're glad that DocuWare is helping you achieve digital transformation and reduce your ecological footprint by abandoning paper. If you need more information on adjusting your package or adding more storage, please feel free to reach out to our support team, and we'll be happy to assist you.

Thank you once again for your review and for choosing DocuWare.

Best regards,

The DocuWare Team

jose m.

Graphic Designer/Sales

Design

Small-Business (50 or fewer emp.)

11/27/2024

"The user experience is where it's at."

4/5

What do you like best about DocuWare?

I always felt safe and secure including a feeling of pride that I had access to all of my documents at any given time. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I felt like a little past the few times I used it it became sluggish but I was in a dead spot so it may have just been the reception. Review collected by and hosted on G2.com.

Vanshika J.

Lab Scientist I

Enterprise (> 1000 emp.)

8/19/2024

"Modern and Intuitive"

4/5

What do you like best about DocuWare?

The features I liked about DocuWare were that the automation was very robust which will allow different kinds of businesses to automate repetitive tasts very easily. The customizations of workflows to fit specific business needs is also very valuable and it can enable businesses tailoring their complex processes with ease. With the seamless integration with other business application, DocuWare will also allow more connected and streamlined workflow across different departments and systems. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

People unfamiliar with document management systems could have difficulties initially, and it could be a challenging learning curve. Review collected by and hosted on G2.com.

Response from Sarah Rose of DocuWare

edit

Hello Vanshika,

Thank you for your thoughtful review and for highlighting the strengths of DocuWare in automation, customization, and integration. We are pleased to hear that our robust features are helping you streamline workflows and tailor processes to effectively manage tasks across various departments. It's our goal to support diverse businesses in enhancing productivity and connectivity, and we’re glad that DocuWare is meeting these needs for you.

We understand and acknowledge your point about the initial learning curve that some users, especially those new to document management systems, might face. To assist with this, we offer comprehensive training resources, including tutorials, webinars, and documentation, to help users become comfortable with the platform. If you have any specific challenges you'd like to share, we'd greatly appreciate hearing them (customer.feedback@docuware.com). We are constantly stiving to improve our training resources and support efforts.

Thank you once again for your feedback.

Best regards,

The DocuWare Team

Tolga K.

Technical Cost Control Executive

Mid-Market (51-1000 emp.)

8/20/2024

"A Perfect Tool"

4.5/5

What do you like best about DocuWare?

I've been using DocuWare in our airline company for the past two years, and it has completely transformed our operational processes. I particularly appreciate the quick search function, and the ability to create custom workflows. Before using DocuWare, we relied on a generic document management system. DocuWare stood out because of its seamless integration with our operations and its scalable architecture. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I believe the mobile app could be improved for offline access, and the reporting capabilities could be more customizable. Review collected by and hosted on G2.com.

Matias M.

Auxiliar administrativo jurídico

Small-Business (50 or fewer emp.)

12/7/2024

"adds efficiency, reduces search time"

4.5/5

What do you like best about DocuWare?

As mentioned in the description, what it has achieved is to reduce unnecessary time in pursuit of better results. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

At the moment and strictly speaking of the results I have not found characteristics that I can consider negative. Review collected by and hosted on G2.com.