DocuSign Identify Reviews & Product Details

DocuSign is a widely recognized and generally effective platform for electronic signatures, and for many businesses, it solves the critical need for secure and legally binding digital document signing.

On the positive side, its user-friendliness for the signer is a major strength. Sending a document for signature is often straightforward, and the process for recipients to sign is intuitive, which helps reduce friction and speed up workflows. The platform's reliability and legal compliance are also significant advantages, providing peace of mind when dealing with important contracts and agreements. Its widespread adoption means that many people are already familiar with it, which simplifies the signing process for both parties.

However, DocuSign isn't without its caveats. For one, the pricing can become quite substantial as your usage grows or if you require more advanced features like advanced branding, complex workflows, or specific integrations. For smaller businesses or those with limited needs, it might feel a bit expensive compared to some alternatives.

While the core signing process is smooth, the administrative interface can sometimes feel a bit clunky or less intuitive for managing templates, users, and more complex workflows. Setting up intricate routing or conditional fields can require a bit of a learning curve. Additionally, while it offers many integrations, connecting with less common or highly customized systems might still present challenges, requiring workarounds or additional development. Review collected by and hosted on G2.com.

Overall, DocuSign is a solid and dependable choice for electronic signatures, especially if you prioritize legal compliance and ease of use for external signers. Just be prepared to manage the costs and potentially navigate some complexity in the administrative backend if your needs extend beyond basic signing. Review collected by and hosted on G2.com.

I love the remoteness of it. It is very simple to use and create templetes. I also love the interface. There are many knock-offs but nothing looks as clean as docusign itself. Review collected by and hosted on G2.com.

Honestly, there is very little to dislike. I think there are a few quirks on building templets that if you don't know would have them be annoying when people are filling in boxes and having to sign. Review collected by and hosted on G2.com.

The reduction of costs, speed, and convenience of DocuSign has already had a significant and positive impact on our business. Documents are encrypted and kept available for future audits. Review collected by and hosted on G2.com.

Difficulty in creating a form/template in DocuSign that tracks my clients' responses.

For reporting purposes, there should be a view of the responses received and a view of the responses that were not received. Review collected by and hosted on G2.com.

DocuSign has the most features when it comes to creating an automated way to sign e-documents. We use it not just for contact but also for other documents like compliance where we need to get approval from the user as soon as possible. DocuSign is great at that. Review collected by and hosted on G2.com.

I would like to see more availability to customize the templates also DocuSign can get a bit expensive if you use it to the extent that we are, especially with multiple users and departments. Review collected by and hosted on G2.com.

I like the quickness of creating an envelope, uploading a file, dragging and dropping signature, and making the workflow order of signature, copies, etc. to complete the whole document. Review collected by and hosted on G2.com.

Not a whole lot. Where I use it for signature, I would say there is a ton of "fluff" and "extra" on the pages for starting a new signature workflow, so it can look overwhelming for something simple I use it for. Review collected by and hosted on G2.com.

It is extremely easy to upload and prep documents for signing. It is also integrated right in with out workspace. Review collected by and hosted on G2.com.

So far I honestly haven't found anything to dislike about using Docusign. Review collected by and hosted on G2.com.

Not necessary to create an account, document can be requested via email, digital signature options available, tracked by IP address, able to handle sensitive documents Review collected by and hosted on G2.com.

No identification image or document required to be uploaded Review collected by and hosted on G2.com.

The simplest and fastest way to get a signature from clients. Even for someone who has never used an online signature app, include instructions with each step Review collected by and hosted on G2.com.

We have not found anything that we dislike about or would change Review collected by and hosted on G2.com.

Not wasting time on paper or having a candidate come in to sign an offer is the best. I love how candidates can sign their onboarding paperwork or offers from the convenience of their home and cell phone! Review collected by and hosted on G2.com.

I've never had an issue with DocuSign or its functions. Review collected by and hosted on G2.com.