KK
Regional Director
Enterprise (> 1000 emp.)
"The worst software experience I've ever had"
0/5
What do you like best about Docusign CLM?

Truly there is nothing I like about DocuSign CLM. Run for the hills and do not buy this product for your Sales Team. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

This is one of the most cumbersome and exhausting softwares I've ever used. I'm a sales rep where my company just switched to Docusign CLM from using SalesForce native workflows. DocuSign CLM is extremely inefficient and unnatural to use. It is difficult to determine which quotes tie to which opportunity. It is difficult to manage when a customer sends you a contract on their docusign. it is difficult to wet signature contracts. it is difficult--nay, impossible--to look up historical approvals and internal notes. Docusign clearly just acquired Spring CLM and did a poor job of integrating its features within Original Docusingn and SalesForce. This has increased the time it takes for me to do every day tasks in my sales role, and even worse, I've seen sales reps become apathetic to their jobs with the constant road blocks this tool creates in day-t0-day workflows. Review collected by and hosted on G2.com.

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