AN Verified User in Hospital & Health Care 8/4/2026 "Great E-fax tool" 4/5 What do you like best about Documo? Documo is easy to use and has made faxing much more efficient than traditional fax solutions. The interface is straightforward, setup was simple, and sending or receiving faxes directly through email and the web portal saves our team time. It's been reliable and integrates well into our day-to-day workflow Review collected by and hosted on G2.com. What do you dislike about Documo? Overall, we've had a good experience. The reporting and administrative features could be more detailed, and navigating some settings isn't always intuitive. It would also be helpful to have more flexibility around user management and analytics, but these are relatively minor compared to the overall value of the platform. Review collected by and hosted on G2.com. What problems is Documo solving and how is that benefiting you? Documo has replaced our legacy fax process with a secure, cloud-based solution that is easier to manage and access from anywhere. It has reduced manual effort, improved reliability, and streamlined fax communications for our users, saving time for both end users and IT administration. Review collected by and hosted on G2.com. Show More Response from Documo Support of Documo [Editedit](https://www.g2.com/survey_responses/documo-review-13211133/official_response/edit) Thank you for sharing your positive experience with Documo! We're thrilled to hear that our e-fax tool has made faxing more efficient for your team. Your feedback on the reporting and administrative features is valuable, and we'll definitely take it into consideration for future updates. We aim to continuously improve our platform to better meet our users' needs. If you have any specific suggestions or further feedback, please feel free to reach out to our support team. We appreciate your business and are here to assist you with any questions or concerns you may have. Current UserValidated ReviewerIncentivizedSource: In-app See what 226 reviewers think of Documo 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/documo/reviews)