Verified User in Computer Software
TC
Mid-Market (51-1000 emp.)
"Create and manage a very professional looking knowledge base"
5/5
What do you like best about Document360?

When creating articles, you can use either a WYSIWYG editor or a Markdown editor, which makes article creation fast and straightforward. I especially like the Markdown option when connecting to AI tools like Claude. The WYSIWYG editor also includes some excellent features, such as tabs, so you can organize content within an article across multiple tabs instead of stacking everything vertically.

Building and maintaining a home/landing page is very easy as well. Best of all, the Document360 team is highly responsive. They’re quick to help when issues come up (which, thankfully, are rare), and they consistently listen to users when considering new features to add. Review collected by and hosted on G2.com.

What do you dislike about Document360?

The advanced search utility is great but not, currently, configurable. Using the Ask Eddy AI interface makes searching better but I would still like to see the option to filter the advanced search options to remove options that are not wanted in the search, such as the author. Review collected by and hosted on G2.com.

See what 531 reviewers think of Document360

4.7 out of 5 · Verified reviews from real users

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