
Measured outcome: in the last quarter, 52% of our sharing-policy violations were resolved by the employee who caused them, after the Slack bot asked them to confirm or undo the action. My analysts never touched those tickets. The bot also collects business context when someone genuinely needs the share, which gets attached to the event for our records. Security awareness went up as a side effect, because people learn the policy at the moment they break it, not in an annual training video nobody watches. Review collected by and hosted on G2.com.
Bot message templates need more localization options for our non-US offices. And when an employee ignores the bot, escalation logic works but the reporting on those escalations could be clearer. Review collected by and hosted on G2.com.