Johfra d.
JD
Senior LMS Administrator
Mid-Market (51-1000 emp.)
"Docebo, the best LMS when you highly rely on multi Tennant functionality"
4.5/5
What do you like best about Docebo?

Docebo is really easy to use, the administration is straightforward and has a lot of features on multiple levels. It is really easy to integrate external applications such as Slack, Teams, Zoom, etc. But the best feature is the Extended Enterprise function (multi-tenants). At G DATA, we sell Security Awareness Courses to companies, and a lot of them want to have a personalized platform with and without SSO integration. With Docebo, this is really easy to achieve; within 30 minutes, you have the tenant up and running, with their own logo and colors. The SSO integration is quite easy to implement, depending on the IT infrastructure of the customer. We also have a lot of resellers with their own tenants, and they again have customers who sometimes have their own tenants, and Docebo handles this beautifully. One thing to keep in mind when setting up Extended Enterprises is to try to keep it simple (branches, notification, power users). Review collected by and hosted on G2.com.

What do you dislike about Docebo?

Not much negative to tell about Docebo, but sometimes the customer support is a bit dreadful. When opening a ticket, you need to make sure that there is no room for anything else. One important note, the Support desk is always friendly and tries to help! Even though the settings are quite easy, you sometimes need to click around a lot to achieve easy things, but this is just a minor thing. One other thing that I am missing is unenrollment rules and learning plan triggers within the groups, but I have good hopes that Docebo will implement these features. Review collected by and hosted on G2.com.

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