1. The platform offers many functions: gamification, automatic groups, enrollment rules, wide variety of notifications and more

2. When needed, they bring experts to discuss certain topics and future updates

3. For very basic level questions, their support is pretty good, they respond fast

4. Being able to create custom pages using widgets, HTML and CSS

5. Easy integration with Google Analytics

6. Sometimes they ask us for our feedback regarding a certain functionality - it is appreciated (but in the end I'm not sure how much of impact it has)

7. It's easy to control partial admin rights for other users (Power Users)

8. In general, very flexible platform - without skills, you can make your LMS look very professional

9. Over the years, communication greatly improved. Docebo Community and monthly release updates are fantastic

10. Updates are now more regular and communicated better which is a big plus

11. When you find your way around the platform, there are many things possible with workarounds. It's not ideal but the amount of things you can figure out is fantastic. Review collected by and hosted on G2.com.

1. Very hard to push any ideas. Everything has to go through the Ideas Portal which is discouraging.

2. Some delays with certain update releases.

3. Their support isn't great when it comes to harder questions or when there are bugs. Sometimes they claim something works as intended only to admit later that it's not and it's a bug.

4. Many updates seem meaningless. There are functions that haven't been updated in years (some even in 5 years!).

5. You can often notice that some options were updated in one part of the platform only, whereas it's lacking in the other part (e.g. enrollment to Course vs. enrollment to Learning Plan).

6. No reports for the standard mobile app.

7. Branded Mobile App is way too expensive for little functions it offers.

8. When creating custom pages, some widgets are missing (e.g. my team, gamification, more statistics from my profile).

9. Creating tests and surveys is good not ideal - some basic options are still missing and no changes are being implemented.

10. Our Customer Success Manager changed 5 or 6 times in total. 4 - 5 changes were just last year...

11. Connected to point 3 and 10 - they seem to have a big employee rotation. All new employees just don't know as much about their platform and very often I find myself knowing more than them in some cases.

12. To be fair, there's a lot of focus on functions that you need to pay additionally for Review collected by and hosted on G2.com.