# DNSFilter Reviews
**Vendor:** DNSFilter  
**Category:** [DNS Security Solutions](https://www.g2.com/categories/dns-security-solutions)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 270
## About DNSFilter
DNSFilter is a cybersecurity solution designed to enhance internet safety and workplace productivity by actively blocking malicious online threats. By leveraging advanced artificial intelligence, DNSFilter provides protective Domain Name System (DNS) services that effectively shield users from a wide range of cyber threats, including phishing attacks, malware, and other advanced security risks. With its robust infrastructure, DNSFilter processes an impressive volume of queries, resolving upwards of 130 billion queries daily while blocking an average of 12 million threat queries each day. The target audience for DNSFilter includes businesses of all sizes, educational institutions, and any organization that seeks to safeguard its network from cyber threats. As cyberattacks increasingly leverage DNS, DNSFilter serves as a critical line of defense for organizations looking to protect sensitive data and maintain operational integrity. By implementing DNSFilter, organizations can not only mitigate risks but also enhance overall productivity by reducing the potential for downtime caused by security incidents. One of the standout features of DNSFilter is its unique machine learning models which block threats an average of 10 days faster than traditional threat feeds. This rapid response is crucial in a landscape where cyber threats evolve quickly, and timely intervention can prevent significant damage. The AI-driven technology behind DNSFilter continuously analyzes and adapts to emerging threats, ensuring that users are protected with the most current security measures available. This proactive approach to threat detection and blocking is a key differentiator that sets DNSFilter apart from other cybersecurity solutions. In addition to its threat-blocking capabilities, DNSFilter offers a user-friendly interface that simplifies management and monitoring for IT administrators. The platform provides detailed reporting and analytics, allowing organizations to gain insights into their network's security posture and make informed decisions regarding their cybersecurity strategies. With over 35 million users placing their trust in DNSFilter, the solution not only enhances security but also fosters a more productive work environment by minimizing distractions and interruptions caused by cyber threats. Overall, DNSFilter represents a comprehensive and effective solution for organizations seeking to bolster their cybersecurity defenses while promoting a safer and more efficient online experience. Its speed, intelligence, and ease of use make it a valuable asset in the ongoing battle against cyber threats.




## DNSFilter Reviews
  ### 1. Best-in-Class DNS Security for Professional and Enterprise Environments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eduardo R. | Microsoft Field Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2026

**What do you like best about DNSFilter?**

I've spent considerable time testing DNSFilter under real-world and lab conditions from Argentina using Starlink connectivity, and honestly, the overall experience has been excellent.

What impressed me the most was not only the protection layer itself, but also the operational consistency and raw DNS performance under stress.

I performed multiple latency and stress tests using synthetic workloads and benchmarking tools such as dnsperf, including comparisons against recursive Unbound configurations and other major DNS providers.

Some highlights from my experience:

* Extremely low latency and very consistent response times, even under heavy synthetic load.
* Excellent Anycast performance from South America / Argentina.
* Stable DoT (DNS over TLS) operation during prolonged testing.
* Zero errors during stress scenarios where other providers started showing instability or degraded response quality, even during peak-demand hours and considering the inherent latency challenges we typically face here in Argentina - regardless of Starlink performing quite well in the country.
* Very noticeable browsing responsiveness improvements in real-world usage.

I also appreciated the quality of the customer support interaction.

I raised a fairly technical question regarding user identification and policy enforcement behavior over DoT in dynamic IP environments, and the support team responded professionally, transparently, and with genuine technical understanding.

The quality of the support interaction matters significantly when evaluating a security-focused DNS provider, especially for organizations where DNS availability, policy enforcement, and operational reliability directly impact business and security operations.

On the other hand, we are talking about one of the most critical services on the Internet. DNS is not a "nice to have" service - it is fundamental infrastructure. For many organizations where security is deeply integrated into the business, this type of service becomes absolutely critical.

From a cybersecurity perspective, the platform appears to provide a strong additional security layer, combined with a very useful interface and well-designed operational features.

Another important aspect worth mentioning is pricing accessibility.

Many security-focused DNS services with strong enterprise-oriented capabilities are often financially out of reach for smaller organizations or independent professionals.

DNSFilter appears to strike a very good balance between security capabilities, operational simplicity, performance, and affordability, making the platform viable not only for larger enterprises but also for smaller teams and security professionals operating with more realistic budgets - and that balance may be one of the platform's strongest differentiators.

Overall, DNSFilter delivered one of the strongest combinations of security, performance, operational simplicity, and reliability I've tested so far.

**What do you dislike about DNSFilter?**

One area that could still evolve further is user attribution and policy granularity when operating primarily over DoT in dynamic IP environments.

This is not unique to DNSFilter and is a broader challenge in DNS-based security architectures, especially for smaller deployments or environments without endpoint agents.

That said, the support team handled the discussion transparently and professionally, which was genuinely appreciated.

**What problems is DNSFilter solving and how is that benefiting you?**

* Reducing exposure to malicious and high-risk domains through DNS-layer protection.
* Improving operational visibility and policy control over outbound DNS traffic.
* Adding a very important security layer without introducing unnecessary deployment complexity.
* Achieving very strong DNS performance and low-latency browsing experience, even from high-latency regions such as Argentina.
* Maintaining stable and reliable DNS resolution during stress and synthetic load testing scenarios.
* Providing enterprise-oriented security capabilities at a pricing level that remains accessible for smaller organizations and independent security professionals.

  ### 2. Excellent DNS Resolver, but suboptimal BGP routing with Comcast in Atlanta area

**Rating:** 3.0/5.0 stars

**Reviewed by:** Marvin Eric N. | Associate Medical Director of Emergency Medicine, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2024

**What do you like best about DNSFilter?**

DNSFilter was extremely quick, but is no longer the quickest option in Atlanta for Comcast users. Comcast’s BGP peering with NetActuate—who DNSFilter appears to be using after a change several months ago—now sends DNS queries to Miami instead of keeping them in Atlanta. I contacted support and they provided a workaround, but it doesn’t allow DNSSEC. Comcast users in the Atlanta area who are considering DNSFilter should be aware that this adds latency to DNS queries.  In my case, it was faster than Cloudflare, NextDNS, Quad9, and Google according to GRC’s DNS Benchmark tests.  After the BGP changes, it is now the slowest resolver.  Comcast users should keep this in mind before switching to DNSFilter.

Setup and configuration were easy, and the universal block/allow lists are great. I can upload domain names in CSV format. The reports are detailed and have a very nice layout; it’s clear a lot of design work went into DNSFilter. Overall, it feels much more polished than competitors. Last but not least, DNSFilter’s support staff is excellent. I’ve chatted with them via online chat a few times, and they’re also prompt when responding to emails. DNSFilter also maintains a feature list with updates showing where certain feature requests are in the development process.

A previous limitation with DoH has been addressed: DNSFilter now supports DoH for routers. Their relay servers are awesome, and they allow client identification (LAN IP) even when using DoT. DoQ isn’t currently supported. Supposedly, IPv6 support with relay servers is in development, although IPv6 resolvers are already available for DNS. Additionally, profiles can be assigned separate DNS server addresses for plain-text lookups.

DNSSEC is supported, but it seems to be actively discouraged. I’m not sure why they don’t encourage broader DNSSEC use. I realize it isn’t the most widely adopted technology, but other resolvers seem to support it by default.

**What do you dislike about DNSFilter?**

DNSFilter uses NetActuate, and for Comcast users in Atlanta, traffic doesn’t seem to reach the nearest server. Instead, DNS queries are being routed to Miami.  If it weren't for this, DNSFilter would be the quickest resolver in Atlanta and I would give them a 10.  DNSFilter went from being the fastest to the slowest resolver for Comcast users in the Atlanta metropolitan area.

**What problems is DNSFilter solving and how is that benefiting you?**

I do consulting work from home and need to make sure my computers are not infected with malware or nobody clicks on a phishing link.

**Official Response from Serena Raymond:**

> We really appreciate the review, Marvin. I'm glad you're enjoying DNSFilter and find it both fast and reliable! I know you're aware of our roadmap, but make sure you take advantage of upvoting certain features you're interested in or requesting new ones! Thanks again.

  ### 3. Decentralized Protection and Easy Configuration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edgar P. | pre-sales engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about DNSFilter?**

I like the simplicity of DNSFilter, as it provides protection to our infrastructure by simply placing the agent within the endpoints, which gives us sufficient security for our organization. The easy management from its console is wonderful, allowing us to have the necessary protection through threat categories and content classification with just one click. The management also doesn't require much time to allow or deny access to different content on the internet, which is very convenient. The threat classification done by DNSFilter is quite accurate, which reassures me, knowing that if any of our users fall for a social engineering technique, we can rely on DNSFilter to mitigate this threat. I also find the initial setup quite easy, as we only need to create the site and the policy, and with that, we can deploy the agent, ensuring we have all the necessary protection without wasting time customizing for each collaborator.

**What do you dislike about DNSFilter?**

At this point, I think it might be an option to track our public IP, since we do not have a fixed public IP. When the change occurs, our virtual machines stop working, which sometimes causes problems, and it would be a good option to implement some way in DNSFilter to avoid this issue.

**What problems is DNSFilter solving and how is that benefiting you?**

DNSFilter provides us with decentralized protection, ensuring that our collaborators do not misuse their equipment outside our facilities. It simplifies security management with just one agent and allows for precise threat classification, ensuring peace of mind against potential infections.

**Official Response from Serena Raymond:**

> Edgar, I love hearing that you find DNSFilter simple to use, effective, and also accurate! Based on your IP address feedback, it sounds like you would benefit from configuring Dynamic DNS (DDNS) hostnames. I'm linking a help article that will show you how to do this within the DNSFilter dashboard! Never hesitate to reach out to the team if you need anything!

  ### 4. Effortless Security Layer with Robust Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Viral S. | IT SecOps Manager, Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about DNSFilter?**

I use DNSFilter as a key layer of our cybersecurity program to protect against phishing, malware, and other DNS-based threats. It helps maintain uptime and security, enforces safe browsing, and monitors DNS activity across both on-site and remote users. I appreciate its reliability as a security layer, especially since it operates quietly in the background and requires low maintenance. The deployment process is straightforward, the dashboard is clean, and the threat-blocking accuracy is consistently strong. The combination of simplicity, strong protection, and low maintenance makes DNSFilter especially valuable. The initial setup was very easy, with an intuitive dashboard and well-guided onboarding steps, making it much easier than other tools we've used. This overall effectiveness and ease of use make DNSFilter a reliable part of our security stack.

**What do you dislike about DNSFilter?**

While DNSFilter works well for us overall, there are a few areas where we see room for improvement. The reporting features, while clear, could offer more customization and deeper analytics for organizations that need more granular insights. Lastly, the pricing can feel a bit high as the environment scales.

**What problems is DNSFilter solving and how is that benefiting you?**

I use DNSFilter to protect against phishing, malware, and DNS-based threats, ensuring security for on-site and remote users and maintaining uptime. It provides visibility into threats, strengthens our security posture, enforces safe browsing, and offers a reliable, low-maintenance solution.

**Official Response from Serena Raymond:**

> Thank you for the review, Viral! It's great to hear that DNSFilter is running reliably in the background across your on-site and remote users with minimal maintenance. On reporting, we're actively building out deeper analytics and more customizable dashboards. I'd encourage you to check out our public roadmap where you can upvote the features you'd like to see and track their progress. "CyberSight Interactive Dashboards" is exactly what you're looking for! Thanks again for the feedback!

  ### 5. Efficient Security with Superb Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett B. | IT Support Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about DNSFilter?**

I like the interface of DNSFilter because it's very easy to navigate. I also appreciate the very responsive support, especially how tech support is always willing to follow up with a new release that will patch and fix things, which is astonishing in this day and age. Having a superb service experience is valuable to me.

**What do you dislike about DNSFilter?**

Sometimes it trips up and it's a bit harder to uninstall. If something is accidentally deleted from a computer, sometimes it requires a secondary command to uninstall it, and it's harder to navigate these uninstalls, but it's understood why it's in place. This is more so an error on our tech side; but small price to pay.

**What problems is DNSFilter solving and how is that benefiting you?**

DNSFilter protects our environment from malicious websites, making it easy to monitor and apply policies. It prevents users from visiting bad sites and viewing inappropriate content at work, simplifying our experience.

**Official Response from Serena Raymond:**

> Thank you for the review, Brett! We're glad the interface feels easy to navigate and that our support team has been responsive for you. We take a lot of pride in following up with fixes, so it's great to hear that comes through. On the uninstall experience, you're right that it's intentional by design to keep the agent secure, but we appreciate you flagging it. If you ever run into a tricky situation there, don't hesitate to reach out to our support team. Thanks again!

  ### 6. Effortless, Powerful DNS Security with Seamless Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom W. | Senior IT Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about DNSFilter?**

DNSFilter provides fast, reliable DNS-based security with an extremely clean and intuitive interface. Deployment is simple, whether using roaming clients or network-level enforcement, and policies are easy to manage across multiple sites and users. The real-time threat blocking, detailed reporting, and low false-positive rate make it a powerful yet lightweight security layer that works quietly in the background without impacting users.

**What do you dislike about DNSFilter?**

Occasionally, initial tuning is required to whitelist certain business-specific domains, especially in specialized environments. However, once policies are dialed in, the system runs smoothly with minimal ongoing maintenance. Any limitations are outweighed by the platform’s stability, security effectiveness, and ease of management.

**What problems is DNSFilter solving and how is that benefiting you?**

DNSFilter solves the problem of users unknowingly accessing malicious, phishing, or inappropriate websites by stopping threats at the DNS level before a connection is ever made. This significantly reduces security incidents, helpdesk tickets, and the risk of malware infections. It also provides visibility into DNS activity across on-site and remote users, allowing us to enforce consistent security policies regardless of location while improving overall security posture and operational efficiency.

**Official Response from Serena Raymond:**

> Tom, we're so happy to hear that DNSFilter solves a key problem for you and you're seeing a reduction in security incidents, tickets, and malware risks. Don't hesitate to reach out if you ever need any help. I'll make sure to pass your feedback on our allow list to the product team.

  ### 7. Perfect Solution with Exceptional Security Policies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mack K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about DNSFilter?**

I really appreciate DNSFilter for its ease of use and simple dashboards, which make navigation straightforward. The reporting features are great and provide valuable insights. I find the security policies extremely valuable, offering a range of categories like newly registered domains, P2P, self-harm, weapons, and phishing that help minimize business risk and boost productivity. The setup was very easy; it's as simple as deploying with a binary and secret key, and configuring policies is a breeze. It's a perfect solution that offers everything I need.

**What do you dislike about DNSFilter?**

Can't say there is anything I dislike. Everything exceeds expectations.

**What problems is DNSFilter solving and how is that benefiting you?**

DNSFilter helps restrict access to unauthorized domains, minimizes business risk, and improves productivity with its security policies. I appreciate its ease of use, simple dashboards, and great reporting.

**Official Response from Serena Raymond:**

> Thank you so much for the kind review, Mack! We're happy to hear that the security policies and category options are working well for you, and that deployment was a breeze. If you ever need anything, don't hesitate to reach out to our support team. 

  ### 8. Effortlessly Blocks Unwanted Content with Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** John D. | Level 1 Support Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about DNSFilter?**

I like how DNSFilter is easy to use for setting up sites and monitoring usage. It's straightforward to make changes, like blocking or allowing certain sites when needed. The use of categories to block unwanted sites is particularly convenient, and if specific sites need to be adjusted, I can make those changes easily.

**What do you dislike about DNSFilter?**

The DNS Roaming Agents have had issues since we set them up on student computers because of needed updates and it doesn't seem like the updates always go through as promptly as needed. If there was a way to push through updates on the agent itself, that would be helpful.

**What problems is DNSFilter solving and how is that benefiting you?**

I use DNSFilter to block inappropriate sites for faculty and students. It's easy to use for setting up sites, monitoring usage, and making changes like blocking or allowing sites as needed.

**Official Response from Serena Raymond:**

> Thank you so much for taking the time to leave feedback about your use of DNSFilter, John! We're happy to hear you are enjoying the product. As for your Roaming Client request, I recommend you engage with some of our feature requests! I'm linking to a feature request that seems similar to your particular issue.

  ### 9. Effortless Deployment and User-Friendly Security Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared R. | Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2025

**What do you like best about DNSFilter?**

DNSFilter has become my preferred software within our security stack. Installation is straightforward, and I typically complete deployment on a local domain system in less than an hour, including the roaming agent setup. Users appreciate the software and find it easy to report blocked domains. Integrating DNSFilter with our existing systems was seamless, as both the user and developer experiences are very friendly. I rarely need to reach out to support, but on the occasions I have, Customer Support has been responsive and resolved my issues quickly. I use DNSFilter daily and frequently deploy it, and so far, I have found very little to dislike.

DNS FIlter as an organization is amazing, and very receptive to user feedback. I regularly have conversations with their teams about the product, and what can be done to improve or refine the solution.

**What do you dislike about DNSFilter?**

I often need to switch between tenants. When someone reports a domain, I use the domain report tool to check why it is blocked. The tool also allows me to add the domain to either the universal allow list or the allow list for the current tenant. However, it would be more convenient if I could access all tenants' allow lists directly from this tool, instead of having to switch tenants and research the domain each time.

I will be submitting a feature request to further refine this.

**What problems is DNSFilter solving and how is that benefiting you?**

Compliance and coverage are critical concerns. Many insurers now require a web filtering solution that protects all devices at all times. Our previous web filter, FortiGate Firewalls, only secured local networks, connected sites, and VPN-connected clients. This left a gap, as many employees could work without using the VPN, meaning they were unprotected and, as a result, not compliant with insurance requirements. By deploying this solution at the endpoint, users are now protected regardless of their location or VPN connection status.

DNS Filter also compensates for shortcomings in link scanning, an area where many email filtering solutions are lacking. With DNS Filter, web links in emails remain readable to users but are still filtered effectively. In contrast, email filtering solutions often rewrite links, and sometimes even then, malicious sites slip through. While some mail filters perform better than others, none seem to categorize and scan links as accurately as DNS Filter does as a dedicated provider.

**Official Response from Serena Raymond:**

> Thank you so much for the review, Jared! We really appreciate your feedback and are thrilled to hear you're happy with our service and support. I'll make sure to pass this feedback along, but I'm glad to hear that you already regularly share feedback with the team! Your feedback makes us better.

  ### 10. Indispensable Security Layer with Simple Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robby S. | Senior Product Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about DNSFilter?**

One of the best parts of DNSFilter is managing policies across all our customers. Where previously a firewall/proxy was mainly set up per company, we could now make settings much more globally across all our customers. The originally fully integrated setup in N-Central was extremely simple. The migration also went smoothly, and the API is well documented, making it possible to automate a lot. What I also like about DNSFilter is that it does what it promises, offers management capabilities, and is simple to set up.

**What do you dislike about DNSFilter?**

Making exceptions to policies at the customer level should still be developed. Now you either have to create a customer-specific policy, but in order to manage it as globally as possible, we try to avoid this as much as possible, but sometimes we have no other choice, and this should be improved.

**What problems is DNSFilter solving and how is that benefiting you?**

I use DNSFilter as a security layer that effectively works before EDR or AV can intervene, ideal for mobile employees. It allows me to manage policies globally across clients, making management much more efficient than with separate firewall/proxy settings.

**Official Response from Serena Raymond:**

> Robby, thank you so much for taking the time to leave us a review! We’re thrilled to hear that DNSFilter has become an indispensable security layer for your team, especially for protecting your mobile employees before EDR or AV even need to kick in. It’s great to see that you’re taking full advantage of our API documentation to automate your workflow. 

Regarding your feedback on managing policy exceptions, we are actually tracking a specific feature request for Policy Layering and Inheritance that addresses exactly what you described. You can follow the progress and add your vote by following the link.


## DNSFilter Discussions
  - [Would you ever consider attempting to take the top most frequently blocked sites/urls across all of your educational institution clients and within the filtering system suggest these in the blacklist portal for policy editing? This could help us all stay on the same page in regards to the popular trends/games the students are into at that time and be a little more proactive for our administration. For example, there was a hit game called surviv.io that was blocked by the gaming policy but could be found at ~10 diff URLs across the web, making it hard to block completely. I'm sure this feature would require a lot but just a wondering for the future :)](https://www.g2.com/discussions/34820-would-you-ever-consider-attempting-to-take-the-top-most-frequently-blocked-sites-urls-across-all-of-your-educational-institution-clients-and-within-the-filtering-system-suggest-these-in-the-blacklist-portal-for-policy-editing-this-could-help-us-all-) - 2 comments, 1 upvote

- [View DNSFilter pricing details and edition comparison](https://www.g2.com/products/dnsfilter/reviews/dnsfilter-review-4738684?section=pricing&secure%5Bexpires_at%5D=2026-05-29+21%3A16%3A37+-0500&secure%5Bsession_id%5D=cc0eedd5-91da-4898-88cd-38f267e13545&secure%5Btoken%5D=c96bdf816b89556be33ddd6074046f804db9d6647a0cb76a2dbc090c1d4d25b0&format=llm_user)
## DNSFilter Integrations
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews)
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
  - [Netgate pfSense](https://www.g2.com/products/netgate-pfsense/reviews)
  - [PSA](https://www.g2.com/products/psa/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)

## DNSFilter Features
**Protection**
- Quarantine
- Continuous Monitoring
- Off-Network Protection
- Guest Network Protection
- BYOD Protection
- Native DNS over HTTPS (DoH)

**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Functionality**
- DNS Lookups
- Threat Intelligence
- Advanced Traffic Filtering

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Administration**
- Whitelisting
- Policy Enforcement
- Incident Reports
- Domain Categorization
- Multi-Network Management

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

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