AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Conversational AI for marketers"
What do you like best about DigitalCX?
DigitalCX is a very nice tool to work with. It allows you as a marketer to set up a conversational AI chatbot without technical knowledge. In no time, you set up intents and link the training phrases to dialogues. DigitalCX usually collaborates with Conversationals for the front-end. With Review collected by and hosted on G2.com.
What do you dislike about DigitalCX?
For some things, DigitalCX uses different names than the naming conventions. For example, entities in DigitalCX are called patterns. It's a bit of a search, but you get the hang of it fairly quickly. Additionally, the support is good and they respond quickly. Review collected by and hosted on G2.com.