I particularly appreciate the Diabolocom supervision console, which is very well designed. The very simple access to each user's banner is also an asset. The entire configuration part is great. The creation, modification, and addition of skills are very intuitive, and the scenarios are relatively easy to access, which helps us a lot daily in our call center. This allows us to act and react very quickly, efficiently, and independently. Review collected by and hosted on G2.com.

The last version changed the admin screen, and the banner that used to be horizontal moved to vertical, with all the configuration items, which resulted in very poor readability where not all the titles are visible. This is completely unfortunate for us as admin users, and it needs to be fixed. Additionally, the display of the supervision console is not correct and needs improvement. Review collected by and hosted on G2.com.