The idea of Dezide’s guides as a progress of troubleshooting with user interactivity is something that I love. It’s amazing to have some flow chart where customer can get they guide themselves on some problems and leave fewer burdens on my support team. Review collected by and hosted on G2.com.

When a visitor gets stuck on a guide and decides to ask a question, it does not redirect the user to the exact problem they are facing. It would be very hard for my support reps to understand the issue being faced by the user. Review collected by and hosted on G2.com.