G2

Connor S.

Marketing & Proposals Administrator

Mid-Market (51-1000 emp.)

2/22/2019

"Love this software, very efficient and lots of capabilities!"

5/5

What do you like best about Device Magic?

Breadth of options and filtering so I can create automations to make my team's lives easier. Being able to control the back end so much is amazing! If one user only has to provide 5 pieces of info, it's great that we can control hiding 30 other questions that COULD be available. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

Would love some of the limitations updated, but the Device Magic team is constantly working on improvements so no real "dislikes". I would also love to see an interface settings option sometime, example: users being able to change whether they see a clock face or dial on Time questions. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

Use it, don't think about it, just do it. If you have anyone staffed with moderate to expert Excel formula skills then they'll catch on very quickly. The amount of reporting, database creation, ease of use, and professionalism expressed makes this a no-brainer software for any company. The instant a report is complete it goes to the necessary recipients. In an electronic age, paperless is VERY marketable. One report can be multi-purpose as a CRM, report, resource for another report, and can be split so individuals receive only the pieces they need. The Device Magic support staff is also incredible, every time I've put in a question I get a response within the hour or, if I submit late, first thing in the morning; they help with form creation, troubleshooting, ideas to optimize your forms, and they're friendly to boot. Incredible program for any business! Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

Paperless reporting. We are finding the speed at which admins receive reports greatly increases efficiency. The crew loves the speed of a table keyboard versus writing, and not dealing with penmanship (or lack there of) is a great perk. Have clients instantly receive these reports impresses them. I will be building informational sales sheets for my own use soon also. I love that I can build customized sheets ONE time and have clients think it's hand crafted for them every time (which it would have been), and it will double as a CRM databank so contact info is conveniently stored with notes. Review collected by and hosted on G2.com.