G2

Troy S.

Director of Education Technology

Small-Business (50 or fewer emp.)

11/10/2021

"Excellent Resource for an IT team"

5/5

What do you like best about Desktop Authority Management Suite?

Automation is the name of the game in IT and this product does a lot of that for me. Simple things like adding printers or storage to a particular user are done automatically by the system. I no longer have to worry about scripting to make such things happen Review collected by and hosted on G2.com.

What do you dislike about Desktop Authority Management Suite?

There are so many features that it is hard to make use of everything. It takes a while to learn it all and implement the things you need. I wish they have a video series or something to outline features in little bites. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop Authority Management Suite:

Check this suite against other systems you are using. It has so many features you might be able to replace several other services and save yourself some budget dollars. Review collected by and hosted on G2.com.

What problems is Desktop Authority Management Suite solving and how is that benefiting you?

We actually just discovered the system has something called expert assist. This is a remote management and remote support suite built in. Here I was paying for another service and I already had it built in to DA! Review collected by and hosted on G2.com.