Peter S.
PS
Lead IT architect
Mid-Market (51-1000 emp.)
"Best-in-Class Pricing, Easy Onboarding, and Great Integration"
5/5
What do you like best about Desk365?

It offers extensive customization, AI-generated KB articles, and a solid Teams integration. Pricing feels best-in-class, and onboarding was pretty easy compared to other solutions I’ve tried. The web UI is fine, and using Teams as the UI is great; I’d just like to see a Slack integration as well. Performance has never been an issue for me. Review collected by and hosted on G2.com.

What do you dislike about Desk365?

reCAPTCHA: Please allow us to turn it off for tenants that use SSO for all contacts. Review collected by and hosted on G2.com.

See what 32 reviewers think of Desk365

4.9 out of 5 · Verified reviews from real users

Read all reviews