Dani T.
DT
Carrier Success Specialist
Enterprise (> 1000 emp.)
"Easy Load Tracking, Though Updates Could Be More Real-Time"
5/5
What do you like best about Descartes MacroPoint?

I like that Descartes MacroPoint is easy to use, and that I can understand the interface and the information at a glance. I find it useful to set specific geofencing locations so loads can auto-track and I can focus on things that need more immediate support. Knowing when a driver is in the right area helps me confidently update customers, and the updates can connect with our own tools and be automated. Getting started was also very simple because my account was already set up and integrated; I only needed to activate my login. I think it’s a very useful tool for tracking, and I’d recommend it to someone who needed a tracking tool. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

I think it would be more useful if updates were more frequent, so I could see more real-time information instead of waiting 13 to 15 minutes for each update to show on the map. I know the timing depends on how often the driver updates their location and may not be something Descartes MacroPoint controls. I’d also like to see the time of each update in the time zone where it happened, especially when a driver is moving through different time zones. Review collected by and hosted on G2.com.

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