G2

Jhonatan R.

Logistics Coordinator

Mid-Market (51-1000 emp.)

6/5/2026

"Reliable Real-Time Shipment Visibility"

5/5

What do you like best about Descartes MacroPoint?

What I like most about Descartes MacroPoint is the real-time shipment visibility and automated tracking. It cuts down on manual check calls and email follow-ups by delivering accurate location updates and ETAs, which makes it much easier to manage loads proactively. Carrier integration is straightforward, and the platform helps flag potential delays early so logistics teams can update customers before issues escalate. Overall, it saves time, boosts operational efficiency, and increases transparency across the transportation process. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

One area for improvement is the consistency of carrier connectivity. Occasionally, tracking updates stop unexpectedly or are delayed, requiring manual follow-up. It would also be helpful to have more customizable notifications and filtering options, making it easier to prioritize critical shipments. Improving the mobile experience and providing more detailed explanations when a tracking connection fails would also enhance the overall user experience. Review collected by and hosted on G2.com.

What problems is Descartes MacroPoint solving and how is that benefiting you?

Descartes MacroPoint solves the challenge of limited shipment visibility by providing real-time tracking and accurate ETA updates. It reduces the time spent making check calls, following up with carriers, and manually updating shipment statuses. For our team, this improves efficiency, helps us respond more quickly to delays, enhances communication with customers, and allows us to make better operational decisions based on up-to-date transportation data. Review collected by and hosted on G2.com.