The thing I like most about Dentally is the simplicity. It's easy to access from everywhere. It's cloud based, so everyone can access it regardless of which corner of the world they're in. The dentists can access patient records from anywhere, so they can quickly review, schedule, or make changes for whatever they need. Even if the dentists work in multiple practices, they can get access to all the patient records under the same cloud based storage. For example, when we had a query about a patient, a dentist working across multiple properties could access that patient's records from different practices rather than us needing to send the records off to her to review. It was quite easy for her to get into the patient account and profile, check the records, and update us. I also like that I can easily run reports and keep good records of everything in the practice. It integrates with our software like Dentro, with CareStack, our phone recording system, so conversations with patients over the phone get added to the notes directly rather than us typing them. The setup was smooth too — we provided training for all the staff and the Dentally support team was quite helpful. After a week of training, everyone was pretty happy with Dentally and how the system works. Review collected by and hosted on G2.com.

I felt the chat list in Dentally is missing a broadcast feature. A chat list. You know, if there is an emergency or an announcement that need to give to all members of the staff who are online, the chat list doesn't have the broadcast button. I would suggest a broadcast button, broadcast chat, or, like, announcement so the information needs to pass to every staff who is working on that day. That would be much helpful. Review collected by and hosted on G2.com.