G2

SE

Sharon E.

Guest Services Coordinator

Consumer Services

Small-Business (50 or fewer emp.)

Originally submitted 12/28/2017

"Constant reliable communications"

4/5

What do you like best about Demandforce?

2 way texting feature, which was recently added in the last few months. Texting is so popular with our clients and we can now respond to their texts, which is sometimes our only way to get a hold of people if their phone has no voicemail. It has already made a huge positive impact. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Need more educational how-to videos on how to best use all the various features. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Communication is the key problem being solved using Demandforce. We use email and texting to remind and communicate in general with our clients regarding their appointments. Another problem being solved is more efficient use of our front desk staff. Demandforce does the majority of our appointment reminders, so that is less time and effort tying up our staff. Review collected by and hosted on G2.com.