G2

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/22/2026

"AI agent who can take actions for in-house support"

4.5/5

What do you like best about delight.ai?

It handles every onboarding step at once Review collected by and hosted on G2.com.

What do you dislike about delight.ai?

The API & MCP setup can be time-consuming Review collected by and hosted on G2.com.

What problems is delight.ai solving and how is that benefiting you?

Delight.ai’s agent can handle multiple complex tasks at the same time, such as onboarding a client in chat while referencing our CRM to ensure that no part of the onboarding process gets completed out of order or skipped. If a client wants to schedule a last-minute meeting to review a decrease in conversions, Delight can pull up their context and schedule the meeting at the same time. Review collected by and hosted on G2.com.