G2

Nabin Kumar M.

Mid-Market (51-1000 emp.)

11/5/2021

"Available with affordable shipping charges"

4/5

Describe the project or task Delhivery helped with:

We have worked with Delhivery to provide our customers best shipping experience at best price. Review collected by and hosted on G2.com.

What do you like best about Delhivery?

Easy to register for personal shipping and business service like bulk shipping, B2B, B2C bookings at your fingertips. You can easily ship products to pan India without any hassle. It has branches all over India. From other courier partners it provides best and cheapest cost. You can book your order in surface or express mode according to your requirement. Easy to integrate with woo-commerce store to process orders automatically with Delhivery. You can also use API in your website through which customers will get tracking details once placed order and they can track orders easily with realtime and it will also send notification to customers in every steps. It has also franchise model where you can be a part of their services. You can calculate shipping charges within two pincodes by entering the details before sending the shipment. It also provides order management system where you can edit any details of shipment, NDR management, etc from a single dashboard. You just have to recharge you Wallet and shipping charges will be debited automatically once you ship your orders. You can check all wallet history, past order details and can export them as Excel. Review collected by and hosted on G2.com.

What do you dislike about Delhivery?

Their support team doesn't have any contact number. So you have to create ticket or mail them on their support email address if you face any issue with your order. If you have any emergency with your order then it will take time to reach your query to the concerned team for which you may face loss. Once product didn't delivered and marked as returned you have to pay return cost also. Review collected by and hosted on G2.com.

Recommendations to others considering Delhivery:

Cheap price but best service. You can contact them through their support email address and they respond to emails. Providing best performance among other competitors. Review collected by and hosted on G2.com.

What problems is Delhivery solving and how is that benefiting you?

We are providing pan India courier service where we have tied up with Delhivery to provide shipping service to our customers. It also helps to ship orders internationally which is easy and fast. For our internal orders we ship with Delhivery as it has cheapest pricing with best delivery performance across India. Review collected by and hosted on G2.com.