Julia A.
JA
Spanish Interpreter
Enterprise (> 1000 emp.)
"Outstanding Customer Service—Quick Help and Reimbursement from Deel"
4.5/5
What do you like best about Deel Payroll?

What I like the most is the customer service, I had an issue with a withdrawal, I transferred a low amount to Revolut bank, they never recognized the transfer, I reported this issue to Deel and they assisted me right away, making simple the process and solving the issue (Deel acknowledged my concern, asked for evidence and then reimbursed the money back to my account in a few days. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The only thing I dislike about Deel is the commission that I have to pay every time I withdraw money, also the currency rate is lower than expected, for example if $1 USD exchange is $17 MXN, Deel exchanges for $16 MXN. The commission and the low exchange rate impact significantly the final amount received. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Julia,

Thank you for your review! We strive for excellence and want to make your experience exceptional. Your opinion matters, and we’d love the opportunity to address any concerns.

Please schedule a 15-minute call with one of our experts here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re here to listen and ensure your experience is nothing short of perfect!

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