Oscar Roberto W.
OW
Sr Project Manager
Telecommunications
Mid-Market (51-1000 emp.)
"Ease of Use with Potential for Speed Improvement"
4/5
What do you like best about Deel Payroll?

I really like how easy it is to use Deel Payroll, since I can transfer funds anytime, 24/7, anywhere. Also, I've had good customer service, as they respond immediately to questions. The platform always has the correct information and is accepted by many places, making transfers as a contractor easier. I also appreciate that, unlike other platforms, Deel Payroll allows having a contract uploaded by the company through which the money is received. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Yes, I think that when you connect it takes several seconds for the information to appear, and sometimes that wait is exaggerated. It's something they could improve. It's something that I’ve even written to customer service about. So, you connect and sometimes you can be waiting 20 seconds to get the information. Also, Deel Payroll allows you to transfer from one personal account to another, but it doesn’t let you, for example, make a payment to a supplier from there. Maybe that’s something they could add, because other platforms like Payoneer or PayPal do allow you to do that. Review collected by and hosted on G2.com.

Response from Customer Advocate of Deel Payroll

Hi Oscar,

Thank you for taking the time to share your feedback on G2! We're grateful for your review.

We have seen and appreciate your review but want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect.

We'd love to turn your great experience into a perfect one by addressing any concerns you might have.

Appreciatively,

Deel

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