G2

Verified User in Textiles

Small-Business (50 or fewer emp.)

2/12/2024

"The best tool to manage complex orders"

4.5/5

What do you like best about Decorum?

With Decorum in place, I don’t manage orders on email anymore! This has been a huge relief as emails were not efficient for receiving orders. Also, orders we receive on Decorum are more complete as our customers get prompted to enter all necessary details. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

There's nothing to dislike about Decorum. It has transformed our operations, and the team behind it has been very easy to work with. The one and only (minor) issue I have is getting used to the way the phone numbers are set up without any dashes in between the numbers, but that is a minor detail. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Our customers have responded very well to the ease of use of Decorum. Decorum has simplified order placing for them, and order management for us. We don’t need to manually copy order data anymore. The team can always log on to the platform and know what’s happening without following up with each other. Review collected by and hosted on G2.com.