G2

Verified User in Retail

Enterprise (> 1000 emp.)

10/11/2024

"Grow your Direct to Consumer business with Deck Commerce"

5/5

What do you like best about Deck Commerce?

The product is stable and has not had any issues dealing with our 20%+ YoY growth and our dramatically increased volume during holidays. Our in-house OMS had become difficult to support and scale and introducing Deck Commerce OMS allowed us to cut staffing in half and offer a better service. Customer support is top notch and Integration into our tech stack was straightforward. Review collected by and hosted on G2.com.

What do you dislike about Deck Commerce?

Dislike is a strong word. I don't dislike anything about Deck Commerce. They are accommodating and attentive and we enjoy working with the team. Review collected by and hosted on G2.com.

What problems is Deck Commerce solving and how is that benefiting you?

A cost-effective place for Customer care to manage orders that don't flow through automatically. A Buy online return in store feature for our eComm business that actually increases sales in retail. A stable integration point between our store front and ERP systems. A partner in what is next in Direct to Consumer. Review collected by and hosted on G2.com.