G2

Helen H.

Project Manager

Enterprise (> 1000 emp.)

2/13/2026

"Outstanding Experience: Highly Configurable No-Code Tool with Expert Support"

5/5

What do you like best about Decision Focus?

The experience with Decision Focus has been outstanding. The team are exceptionally knowledgeable which enables us as a team to work through options / solutions in an efficient manner. The tool itself is highly configurable / adaptable tailoring to our needs as a company. As the tool is a no code solution (with the exception of PDF report outputs), it will enable us to be self sufficient in the future.

As the Project Manager I have mainly worked with the Implementation Manager at DF, who has blown me away with his knowledge, efficiency and tenacity to help us get to the right outcome across all of the 9 modules we have been implementing. Review collected by and hosted on G2.com.

What do you dislike about Decision Focus?

If the PDF reports were configurable that would enrich our ability to make changes in the future, however in the tool itself there are still many reports which are at our disposable and we can change the view of these without DF support. There are not really any dislikes about this tool, it has totally transformed how we manage Governance, Risk and Compliance activities. Review collected by and hosted on G2.com.

What problems is Decision Focus solving and how is that benefiting you?

Prior to using Decision Focus all of our GRC teams and activities were performed on Sharepoints, spreadsheets, PowerPoint documents etc and is extremely manual for employees. In addition none of these activities were visible or linked up with each other in any way. With the use of Decision Focus we now have the capability to see Policies, which have Risks and Controls within them, actions against the, who owns them etc. In addition we link our Incidents and all our compliance activities together. This transparency has transformed the way we all work and removed a significant amount of non-value added activities. Review collected by and hosted on G2.com.