G2

Kevin G.

Product Designer

Mid-Market (51-1000 emp.)

10/31/2023

"Mission critical if Enablement and Process Standardization are key to your customer org"

5/5

What do you like best about DealLab?

I've been part of organizations that have tried to build a lot of these features in house which can work, but aren't quick and adjustable enough if changes need to be made to things like sales process.

I love using DealLab because it's configurable and gives sales orgs freedom in how they want sales people to work through joint customer programs. Additionally, being able to tag external customers on tasks has really increased productivity and given external customers some ownership into the products and services they've just paid for.

Deallab makes us feel like a team. Review collected by and hosted on G2.com.

What do you dislike about DealLab?

Nothing to say here yet. A new product with a lot of upside potential as they continue to grow their roadmap. Review collected by and hosted on G2.com.

What problems is DealLab solving and how is that benefiting you?

Our organization has had the lucky problem of growing to a considerable size, but not having a standard language we all speak and guidelines we follow when rolling out joint customer plans for things like implementations and QBRs.

This gives our sales people guardrails to follow, helps managers have visibility into where a project is, and gives customers ownership in helping collaborate and drive a project forward. Review collected by and hosted on G2.com.