Everything is gathered in one system, so all employees know what is going on in all areas of the business and with the customers. No need to double-update data wasting time and risking errors. I like that they have a subscription engine, so everything runs automatically, so we don't need another system just for this, or to handle manually. Our support has become much easier to handle. Review collected by and hosted on G2.com.

When we started, we took too much messy data from our old system, and had too much information and too many active fields, which should be cleaned up, so we get a simpler system. Review collected by and hosted on G2.com.