The AI analytics feature—where you type a question and get an answer—is something I didn’t expect to use nearly as much as I do. I’m not really a data person, so being able to ask, “How many deals did we close last month by source?” and immediately get a chart without having to build a report saves me a chunk of time every week. Review collected by and hosted on G2.com.

The AI isn’t always accurate. I’ve had it flag a deal as stalled even when there was activity logged, and the forecast numbers sometimes shift in ways I don’t fully understand. Because of that, I’ve learned to double-check anything important instead of taking the output at face value. Overall, it’s a tool that needs supervision, not an oracle. Review collected by and hosted on G2.com.