G2

Syed A.

Small-Business (50 or fewer emp.)

10/16/2026

"AI Lead Scoring and Auto-Enrichment That Saved Us Days"

5/5

What do you like best about DealDrive CRM?

We sell Samsung displays and IT hardware, so our pipeline is mostly short-cycle deals, with a few larger projects mixed in. Before DealDrive, we tracked everything in a spreadsheet and were constantly losing track of follow-ups. The AI lead scoring has been genuinely useful—it highlights which enquiries are worth pursuing and which are just tyre-kickers. I also imported our contact list, and it automatically enriched the company data, which saved me days of manual research. Review collected by and hosted on G2.com.

What do you dislike about DealDrive CRM?

The Gmail integration is the main issue for me. When I tried to connect it, Google displayed a “hasn’t verified this app” warning, and I didn’t feel comfortable bypassing that. Email sync was a major reason I wanted a CRM in the first place, so this is a significant gap. For now I’m using the platform without Gmail sync, but it’s definitely a missing piece. Review collected by and hosted on G2.com.

What problems is DealDrive CRM solving and how is that benefiting you?

For me, it’s mainly about follow-up consistency. We used to lose deals simply because no one remembered to chase them. Now the AI suggests clear next steps and flags opportunities that have stalled, which makes it much harder for things to slip through the cracks. Our conversion on quoted deals has improved, although I’d credit part of that to finally using a proper system instead of relying on a spreadsheet. Review collected by and hosted on G2.com.