The flexibility in being able to adapt workflows based on the type of work being delivered. However, with that being said, this has only recently worked for us when Dayshape provide the right support. Review collected by and hosted on G2.com.

More a point for constructive criticism, rather than dislike; since implementing Dayshape, we have been unlucky with needing to change our CSM more than once, which has resulted in lack of understanding or breakdown in communication and therefore we have not been able to progress at the speed of which we would have liked. Review collected by and hosted on G2.com.