The most critical benefit is the integration with DATTO RMM and Autotask. When properly installed and integrated, you have visibility of backup health in more places. I don't fully understand the tech behind it, but how it does backups eliminates headaches we've had in the past on how long to keep backups and how to bill for it. Review collected by and hosted on G2.com.

The data storage pool is great, but can make pricing a bit confusing. Some of our clients have had issues with backups stalling regularly. Typically, when we need to reinstall, we end up having to start the backup chain over again. Review collected by and hosted on G2.com.