Datakili has a special gift in mapping customers’ experience throughout the different interfaces. The platform’s elegant dashboards give me a window into how customers engage with our brand so I can better understand trends and enhance their experience. Review collected by and hosted on G2.com.

I have found its drawback in terms of integration with our old CRM software. Data import is a quite tedious process and its implementation needs assistance from a technical specialist, which in a way hampers effective work. Review collected by and hosted on G2.com.