G2

Stéphane P.

DSI

Mid-Market (51-1000 emp.)

9/15/2023

"A comprehensive and efficient web protection solution"

4.5/5

What do you like best about DataDome?

What I appreciate most about DataDome is above all the level of protection offered. The solution effectively secures websites, applications, and APIs against a wide range of threats and automated attacks. The visibility on traffic is also a real advantage, especially for distinguishing legitimate users from malicious bots and different types of automated traffic.

I also particularly appreciate DataDome's evolution towards a more global approach to trust management, especially with the consideration of new uses related to AI and agents. This allows for a better understanding of the intent behind requests and more control over incoming traffic.

The solution is also effective in combating scraping, automated attacks, fraud, and malicious behavior, while trying to maintain a smooth experience for legitimate users.

Finally, the support is a real positive point. The team is responsive, available, and provides relevant answers when a problem or question arises. This is particularly appreciated for a security solution that plays an important role in protecting online activities. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

I have not identified any truly blocking point with DataDome. The solution is very comprehensive and covers many use cases related to protection against bots, fraud, and automated attacks.

As with any advanced security solution, the richness of features and configuration possibilities may require some time for learning and handling. It is also necessary to understand the rules and different types of traffic well to fully benefit from the platform.

However, this remains a minor point compared to the level of protection and visibility provided by DataDome. Review collected by and hosted on G2.com.

What problems is DataDome solving and how is that benefiting you?

DataDome addresses several important issues related to the security of online activities. The solution notably allows for the detection and blocking of malicious bots, scraping, automated attacks, and various fraudulent behaviors before they have a significant impact on applications, websites, or APIs.

One of the main benefits is having better visibility over all traffic and being able to differentiate between human users, legitimate bots, malicious bots, and new uses related to agents and AI. This approach allows for better traffic control without unnecessarily degrading the experience of legitimate users.

DataDome also helps protect customer journeys and online transactions. For a company that heavily relies on its digital platforms, this represents a real advantage in terms of security, availability, and user trust.

The solution's ability to quickly analyze numerous signals and make real-time decisions is also a strong point. It allows for rapid response to attacks or suspicious behaviors while limiting impacts on normal users.

In the end, DataDome provides a comprehensive and scalable protection layer, particularly relevant in a context where automated attacks, scraping, fraud, and new AI uses are becoming increasingly important. Review collected by and hosted on G2.com.