
Adding DataDome to our website made a significant difference and drastically reduced the number of server requests. This helped address one of our major challenges: the massive amount of bot traffic accessing our websites.
The integration of DataDome through a third-party partner was extremely simple and fast, which greatly ease the deployment and onboarding of the solution. The configuration process was also clear and efficient, and the discovery phase was particularly valuable in helping us understand our traffic and identify the main areas of concern.
With the detailed reporting available in the back office, I can easily get a clear and comprehensive view of our bot traffic, with detailed graphs, custom queries, and other useful insights. We are also able to effectively stop the crawling we were experiencing, resulting in a significant improvement in performance.
From an ROI perspective, the impact has been particularly valuable. By significantly reducing unwanted bot traffic and server requests, DataDome has helped us optimize our infrastructure usage and reduce the resources dedicated to handling this traffic. This translates into both performance gains and cost savings, while allowing our infrastructure to focus on legitimate users and business-critical traffic.
Another important benefit is the very low false-positive rate, which means there has been virtually no negative impact on our legitimate human users. The protection remains transparent to them.
DataDome’s back office also provides valuable metrics that help us better understand our traffic and the threats we are facing, including attack timelines, scraping, scalping, credential stuffing, and other types of malicious activity. These insights are extremely valuable not only for identifying and mitigating threats, but also for quantifying the impact of bot traffic and demonstrating the business value of the solution. The clear UI help us in this way, to understand what to block and what to don't, and I m using those graphics and view everyday now.
Overall, DataDome has helped us improve performance, reduce unnecessary infrastructure consumption, better understand our traffic, and ultimately generate a great ROI for us. Review collected by and hosted on G2.com.
One area for improvement would be the integration of more AI-powered tools to enhance the experience, particularly by providing intelligent recommendations for configuration, blocking rules, and other security settings. So far it's not needed for a right and good functioning of Datadome. Review collected by and hosted on G2.com.