
The support chat. They are very quick to respond and are attentive to your needs. Review collected by and hosted on G2.com.
Sometimes the background check ETA doesn't match when the file will actually come back and sometimes the checks take too long but I don't think that's necessarily a Data Facts problem. I think that's universal. The only thing I really don't like about Data Facts is how the interface reads on the MVR reports. It's a little clunky. Review collected by and hosted on G2.com.
Joe, thank you for your review. I'm so happy that you are using our live chat feature and getting fast response and support. I will take a look at how the MVR's are coming through the interface and see if we can make that better. We appreciate you!