G2

Amy N.

Owner

Small-Business (50 or fewer emp.)

10/19/2026

"All-in-One Child Care Tools with Exceptional Support"

5/5

What do you like best about Daily Connect?

I love having so many tools in one place at a reasonable cost! As a family child care provider, I use Daily Connect for daily sheets, parent communication, billing, and recordkeeping. Being able to look back at records going all the way to the beginning is a huge plus. The platform offers many features, so providers can use what fits their needs, whether they run a small family child care program or a larger center.

The customer service is exceptional, too. The team is responsive, approachable, and genuinely open to feedback. They've even incorporated some of my suggestions over the years. When billing was introduced, the owner personally walked me through how to use it. That kind of hands-on support is rare. After more than 14 years, I'm still a very happy customer! Review collected by and hosted on G2.com.

What do you dislike about Daily Connect?

Honestly, I don't have any major complaints! If I could change anything, I'd love to see more visually appealing financial reports. The current reports provide useful information, but as a visual person, I'd appreciate a more attractive presentation. I haven't brought this up with the team, but based on my experience with their responsiveness to feedback, I'm confident they'd consider ways to improve it if they knew it was something users wanted. These are relatively minor things, and I think they would make an already great product even better. Review collected by and hosted on G2.com.

What problems is Daily Connect solving and how is that benefiting you?

Before using Daily Connect, I created paper daily sheets, invoices, and receipts by hand. Preparing, sending, and recording all that paperwork took a LOT of time, and I also had to make bank deposits myself.

Daily Connect has streamlined so much of that work! I can schedule invoices to go out automatically, receipts are sent automatically when payments are made, and payments are deposited directly into my bank account. I can even set up automatic late-payment fees if needed. That eliminates a lot of repetitive administrative work and gives me more time to focus on the children in my care.

Another thing I love is how customizable the platform is. I can choose my state's early learning standards as the framework for observations, customize labels and sections to fit my program, decide which features are visible, and add photos, announcements, calendars, and more. The flexibility lets me adapt Daily Connect to the way I actually run my family child care program rather than having to change my approach to fit the software. Features like sign-in surveys were especially helpful during COVID, and the team has even incorporated suggestions I've made, such as posting announcements on the sign-in page rather than just surveys.

Daily Connect also keeps records accessible for years. I can look up information dating back to the beginning, which is incredibly useful when I need to revisit something.

As a small family child care provider, affordability matters, too. Daily Connect offers a lot of functionality for a very reasonable price.

Overall, Daily Connect has made the administrative side of running my business much more manageable. The time saved on paperwork and billing, combined with the flexibility and long-term recordkeeping, makes it an invaluable tool for my program. Review collected by and hosted on G2.com.