What really stands out about D-ID is the smooth way in which we can scale our videos. Connecting to what we already have in place, whether via Canva or the API, is hassle-free. The pricing truly does make total sense for our operation and saves us a ton in video production and localisation costs. The support team is also very helpful, always releasing impressive new features like real-time agents. Review collected by and hosted on G2.com.
To be honest, the main things I dislike are some of the UX choices and a few AI quirks. The user experience could definitely be smoother, given how awkward the platform seems to navigate for quick work. Even with such powerful AI capabilities, the avatars do fall into that uncanny valley, with their movements and lip syncing seeming just a little too robotic. Review collected by and hosted on G2.com.