![Ramy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramy A.")
RA

Ramy A.

Senior Manager, Software Engineering

Mid-Market (51-1000 emp.)

2/8/2026

"Seamless CRM Integration with Robust Data Enrichment"

4.5/5

What do you like best about D&B Connect?

I like D&B Connect's integration with Salesforce, which is great. The installed package is pretty well connected. I find it helpful that it exposes controls that can be used to tweak the matching criteria and threshold. The bi-weekly matching re-runs are a maintenance-free way to ensure that company profile matches stay up to date. The account creation wizard through Salesforce makes it smooth for reps or BDMs to create accounts while ensuring no duplicates exist (based on DUNS number) and that matching to D&B happens before the account gets created. The initial setup of D&B Connect was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

While the account creation wizard is great, one of the minor inconveniences is that if an account is created inline through a lookup field, the wizard can't be invoked and the standard account creation flow is used, which bypasses the D&B matching process. Review collected by and hosted on G2.com.

What problems is D&B Connect solving and how is that benefiting you?

I use D&B Connect to enrich CRM records, driving territory management and client segmentation. Integration with Salesforce is smooth, and bi-weekly match updates keep the data current, enhancing account creation without duplication. Review collected by and hosted on G2.com.

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Response from Kevin Johnson of D&B Connect

[Editedit](https://www.g2.com/survey_responses/d-b-connect-review-12328160/official_response/edit)

Hi Ramy, thanks for the detailed feedback. Glad to hear the Salesforce integration, matching controls, and bi‑weekly updates in D&B Connect are supporting your territory and enrichment work. I appreciate you calling out the workflow gap when creating accounts inline through lookup fields and we’ll capture that. Thanks again for taking the time to review us!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

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4.1 out of 5 · Verified reviews from real users

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