Two things stand out in my experience with Cyvatar. First of all, my team has been superb. Really great experience. Our incredible rep Allyson has saved me more than once in tough situations, bringing resources to bear and managing incidents to successful conclusion. Kendrick and Daniel, on the tech side, have given us incredible value and dedication.
The second thing is the pricing model. PEPM pricing just makes sense for small comapnies. Review collected by and hosted on G2.com.
The trade-off of a managed solution is that you can't configure and customize it yourself. For small start-ups, however, this can actually be a plus -- Cyvatar provides a lot of value while shielding you from the complexity. When you grow large enough to need advanced customizations, you might have outgrown them as a vendor. Review collected by and hosted on G2.com.