G2

Jayme M.

IT Support Specialist.

Small-Business (50 or fewer emp.)

6/4/2025

"An honest opinion on Cyrebro"

4/5

What do you like best about CYREBRO?

I enjoy the layout of the website for the dashboard and the investigations. It's easy to see what is a problem and what isn't a problem. You can get a sense of urgency on the ones that are high priority. Things seem to be fairly straightforward as well for information. You can get into an investigation fairly easily and go from there. The crew seems to be quick and responsive when it comes to replying to tickets and issues. Review collected by and hosted on G2.com.

What do you dislike about CYREBRO?

One of the main downsides that I have with this system is when you go into an investigation, its collapsed info is hidden behind the expand/dropdown menu. It's a minor thing to others but to open the ticket and then have to open it up more to see the information is a bit annoying. One other thing that I find a problem is that I always have to use MFA to get in. If it could remember the machine I was logging in from, that would be good, even if it was for 15 mins. I find sometimes I go in and then go in a bit later. Review collected by and hosted on G2.com.

What problems is CYREBRO solving and how is that benefiting you?

Cyrebro currently keeps an eye on all of our SentinelOne issues. Be it EDR responses or threats that pop up. We also have it monitoring our servers for logins outside times. We have it looking at our routers and network for scans or issues. It looks at all our major systems and alerts us to issues or things going on. It's helped us stop and catch people that have attempted to gain access to things using old accounts or expired passwords. Review collected by and hosted on G2.com.