G2

Ashley M.

Owner / Director

Small-Business (50 or fewer emp.)

10/6/2026

"CybaOps Makes Cyber Essentials Certification Structured and Manageable"

5/5

What do you like best about CybaOps?

What I like most about CybaOps is the way it turns the Cyber Essentials and Cyber Essentials Plus process into a far more structured, manageable workflow. Having used the platform to support customers through both CE and CE+, I’ve found it especially helpful for spotting gaps, tracking remediation actions, and keeping all the evidence needed for certification organised in one place.

It provides a clear view of where a customer currently stands and what still needs to be addressed, which makes it easier to manage the journey from the initial assessment through to certification readiness. It also helps transform what can otherwise be a very manual compliance exercise into a repeatable process that can be applied consistently across multiple customers.

The support and expertise available from the Cybaverse team alongside the platform has been another real positive. Review collected by and hosted on G2.com.

What do you dislike about CybaOps?

One area that could be improved is the initial learning curve. CybaOps includes a lot of functionality, so it can take a little time to get comfortable with where everything is and how to use the platform effectively within your own delivery process.

Some parts of the Cyber Essentials journey can still require manual input and follow-up, especially when working with customers to collect the necessary information and evidence. That said, this is partly the nature of delivering Cyber Essentials, rather than a limitation specific to CybaOps.

Overall, these are relatively minor points, and once you’re familiar with the platform, it becomes straightforward to work with. Review collected by and hosted on G2.com.

What problems is CybaOps solving and how is that benefiting you?

CybaOps helps address the challenge of delivering Cyber Essentials and Cyber Essentials Plus consistently across multiple customers, without having to rely on disconnected spreadsheets, email threads, and manual tracking.

From my experience using it for CE and CE+, it offers a structured way to assess a customer’s current position, identify gaps, manage remediation, and track progress toward certification. As a result, it’s much easier to see what has already been completed, what remains outstanding, and where attention is needed next.

The main benefit for me is improved efficiency and consistency. It reduces the administrative overhead involved in managing the certification journey and provides a repeatable process that can be applied across different customers. That means more time can be spent actually helping customers improve their security posture, rather than managing the process itself. Review collected by and hosted on G2.com.