G2

Anthony T.

Procurement

Mid-Market (51-1000 emp.)

2/1/2022

"CXponent's expertise and market knowledge led to a quick, successful implementation."

5/5

Describe the project or task CXponent helped with:

CXponent helped select the right vendor to replace a legacy phone system with a cloud-based solution that integrated with MS Teams and met all of our business requirements. Review collected by and hosted on G2.com.

What do you like best about CXponent?

I found the side-by-side comparison of vendors very useful in evaluating and choosing the right vendor for our business. We were able to come to a decision quickly. CXponent was quick to understand what needed to be done to move the opportunity forward. Review collected by and hosted on G2.com.

What do you dislike about CXponent?

Nothing to dislike regarding this project and implemenation. Review collected by and hosted on G2.com.

What problems is CXponent solving and how is that benefiting you?

We are mitigating the operational risk of managing an older, proprietary phone system with aging, hard-to-find hardware components.

Only one person knows how to program and troubleshoot the system.

Maintenance costs began to increase as the system aged. Review collected by and hosted on G2.com.